Frequently Asked Questions (FAQs)

  • Standard delivery typically takes 3–5 working days for in-stock items. Made-to-order or custom items may take 2–4 weeks. You will receive tracking details via email as soon as your order has been dispatched.

  • Yes, we deliver to mainland UK addresses. For deliveries to Northern Ireland, the Scottish Highlands, and offshore islands, additional delivery times and charges may apply at checkout.

  • We offer free standard shipping on orders over £50. For orders under £50, standard delivery is £4.99. Two-man white glove delivery for large furniture items is available at checkout.

  • Yes, you can return standard items within 30 days of receiving your order, provided they are unused and in their original packaging. Please contact our customer support team to initiate a return.

  • Because made-to-order sofas are custom-built to your personal specifications (fabric, configuration, and size), they cannot be returned or refunded unless they arrive damaged or defective.

  • Once your order has been dispatched, we will contact you directly through WhatsApp or email with your delivery update. Our delivery driver will also contact you before delivery.

What our customers say

Trusted by thousands of happy customers

Best purchase I've made this year! The product is exactly as described and the quality is superb. Customer service was very helpful too.

Couldn't be happier with my purchase! Everything from ordering to delivery was seamless. The product quality is exceptional and worth every penny.

Outstanding product and service! This has become my go-to shop. The quality is consistently excellent and prices are very competitive.

Best furniture purchase I've made! The corner sofa fits perfectly in my living room and the storage is a game changer.

Excellent customer service and beautiful furniture. The sofa bed is perfect for when we have guests staying over.

Honestly very happy with the sofa 😊 Excellent quality and even better than expected 👍 Delivery was smooth and communication was very good throughout.

What our customers say

Trusted by thousands of happy customers

Best purchase I've made this year! The product is exactly as described and the quality is superb. Customer service was very helpful too.

Couldn't be happier with my purchase! Everything from ordering to delivery was seamless. The product quality is exceptional and worth every penny.

Outstanding product and service! This has become my go-to shop. The quality is consistently excellent and prices are very competitive.

Best furniture purchase I've made! The corner sofa fits perfectly in my living room and the storage is a game changer.

Excellent customer service and beautiful furniture. The sofa bed is perfect for when we have guests staying over.

Honestly very happy with the sofa 😊 Excellent quality and even better than expected 👍 Delivery was smooth and communication was very good throughout.

What our customers say

J

James Taylor

Leeds, UK

Best purchase I've made this year! The product is exactly as described and the quality is superb. Customer service was very helpful too.

J

James Taylor

Leeds, UK

Best purchase I've made this year! The product is exactly as described and the quality is superb. Customer service was very helpful too.

J

James Taylor

Leeds, UK

Best purchase I've made this year! The product is exactly as described and the quality is superb. Customer service was very helpful too.

J

James Taylor

Leeds, UK

Best purchase I've made this year! The product is exactly as described and the quality is superb. Customer service was very helpful too.

O

Olivia Davies

Bristol, UK

Couldn't be happier with my purchase! Everything from ordering to delivery was seamless. The product quality is exceptional and worth every penny.

D

Daniel Smith

Liverpool, UK

Outstanding product and service! This has become my go-to shop. The quality is consistently excellent and prices are very competitive.

M

Michael Brown

Manchester, UK

Best furniture purchase I've made! The corner sofa fits perfectly in my living room and the storage is a game changer.

E

Emma Wilson

Birmingham, UK

Excellent customer service and beautiful furniture. The sofa bed is perfect for when we have guests staying over.

A

Aneesh

Stockton on tees, UK

Honestly very happy with the sofa 😊 Excellent quality and even better than expected 👍 Delivery was smooth and communication was very good throughout.

MY PERFECT HOME is authorised and regulated by the Financial Conduct Authority (FCA) FRN. We act as a credit broker, not a lender, and work with a panel of carefully selected lenders to offer flexible finance options. We do not charge any fees for our referral service and we do not receive commission for introducing customers to our lending partners.

Registered Address: 77–79 Union Street, London, London.